RendIA Support
AI-powered service and after-sales: resolve your customers’ cases without chasing emails or losing history.
The problem
Cases arrive over WhatsApp, email and calls; they get answered late, lost in inboxes, and nobody knows who promised what. After-sales becomes a silent cost.
How RendIA Support solves it
Rendy Support replies based on your own knowledge base (RAG), creates and tracks cases, and escalates to your team when needed. Your customers get a portal to check case status.
Plan scope
| RendIA Support | Essential | Pro |
|---|---|---|
| Support cases + client portal | Included | Included |
| Knowledge base (RAG) for Rendy Support | Included | Included |
| Email support | Basic | Automated |
| SLA | Basic | Advanced (queues) |
| Activities and communications | Included | Included |
| Analytics | Essential | Operational reports |
| Automations | Standard | Extended |
| Users included | Up to 2 | Up to 5 |
Ideal for
ServicesHealthcareLegalEducationConsultingSmall B2B
Businesses where after-sales defines reputation.