RendIAConnect
The operations platform with AI agents: Rendy serves, sells, schedules and supports over WhatsApp, all in one system.
What it is
RendIAConnect connects sales, scheduling, support, operations and accounting with AI agents, with traceability and multi-tenant isolation. One system for the commercial and operational cycle: quote, order, invoice, accounting and support.
How Rendy works
- Your customer writes on WhatsApp and Rendy replies knowing your company and the customer.
- Rendy schedules, sells or resolves the case, escalating to a human when needed.
- Everything is recorded in the system: leads, appointments, orders, cases.
- You get reports and metrics to decide with data.
The three entry doors
Support
AI-powered service and after-sales: resolve cases without chasing emails.
Sales & Scheduling
Conversational capture, follow-up and closing: more appointments and more sales.
Suite
Centralized operations with AI: sales, invoicing, inventory and more.
Plan scope
Each line has two plans. No fine print: this is what each one includes.
RendIA Support
| RendIA Support | Essential | Pro |
|---|---|---|
| Support cases + client portal | Included | Included |
| Knowledge base (RAG) for Rendy Support | Included | Included |
| Email support | Basic | Automated |
| SLA | Basic | Advanced (queues) |
| Activities and communications | Included | Included |
| Analytics | Essential | Operational reports |
| Automations | Standard | Extended |
| Users included | Up to 2 | Up to 5 |
RendIA Sales & Scheduling
| RendIA Sales & Scheduling | Essential | Pro |
|---|---|---|
| Rendy Sales + Rendy Receptionist (WhatsApp) | Included | Included |
| Leads and opportunities | Included | With advanced scoring |
| Calendar and per-professional scheduling | Included | Included |
| Commercial catalog | Light | Synced |
| Follow-up | Not included | Automated |
| External integration (Cal.com / Google Calendar) | Not included | 1 integration |
| Funnel analytics | Not included | Included |
| Light stock control | Not included | Included |
| Channels and users | 1 channel · base team | Up to 5 users |
RendIA Suite
| RendIA Suite | Operate | Scale |
|---|---|---|
| Customers, products, quotes and orders | Included | Included |
| Invoicing and payments (Mercado Pago) | Included | Included |
| DIAN electronic invoicing | Included | Included |
| Business lines included | Support or Sales | Support + Sales |
| AI reporting (Rendy Reporter) | Lite | Full |
| Per-warehouse inventory | Not included | Included |
| Purchasing (orders and supplier invoices) | Not included | Included |
| Pricing (lists and rules) | Not included | Included |
| Imports / bulk migration | Not included | Included |
| External integrations | 1 integration | 2 integrations |
| Users included | Up to 5 | Up to 10 |
Colombian tax context
RendIAConnect is ready for Colombian tax and document operations (DIAN-ready): VAT, withholdings, ICA, UVT, electronic invoicing and double-entry accounting on the Colombian SMB chart of accounts. DIAN electronic invoicing is available in the Suite plans.
Security and trust
- Multi-tenant SaaS with per-company data isolation.
- Encryption in transit and at rest.
- Guardrails against prompt injection and human control over sensitive decisions.
- AI transparency and data processing compliant with Colombian Law 1581.
Frequently asked questions
What does each RendIAConnect plan include?
Each line (Support, Sales & Scheduling, Suite) has two plans whose full scope is published in the matrices on this page: included capabilities, limits and users. If it is not in a plan's matrix, it is not included in that plan.
Is DIAN electronic invoicing in every plan?
No. DIAN electronic invoicing is available only in the Suite plans (Operate and Scale).
Can I start with one line and expand later?
Yes. RendIAConnect is designed to grow with you: start with Support or Sales & Scheduling and expand to Suite when you want to centralize operations. Your data and conversations are preserved when you expand.
How is the WhatsApp channel billed?
WhatsApp (Meta) platform usage is a variable cost passed through transparently based on your real usage; it is not hidden inside the plan.
How does RendIAConnect protect my data?
The platform is multi-tenant with per-company data isolation, encryption in transit and at rest, and guardrails against prompt injection. Data processing complies with Colombian Law 1581, with AI transparency and human control over sensitive decisions.